Returns & Refunds

Our policy for returning items and getting refunded.

Return window

• You can request a return within 7 days of delivery.
• Only delivered orders are eligible; one active return request per order.
• Items should be unused, in original condition and packaging, with all accessories.

How to start a return

Open the order under My Orders, choose Request Return, pick the items and quantity, and tell us the reason. You can track the request under My Returns.

Refunds

• Once your return is received and approved, the refund is initiated to your original payment method (or bank transfer / store credit where applicable).
• Refunds typically reflect in 5–7 business days depending on your bank.
• If an order is cancelled before dispatch, any prepaid amount is refunded to the original payment method.

Questions?

Reach our team via the Contact page with your order number and we'll help.